I don't foresee a lot of issues once a user gets the hang of it, and I am expecting each user to have approximately 10 websites which should eventually pay off. Hopefully it works out :) I will also increase the amount of documentation/videos which should reduce the support required.
Thanks :)
I didn't really do any research on that expectation, but from my personal experience many designers can host their clients' websites if they can get an inexpensive and reliable host, websrvr is trying to be that.