I worked for a major ISP - Two of them, one being the largest suppliers of DSL nationwide and the other, their largest reseller.
There are some horror stories out there - in truth, the majority of customers get what they pay for monthly without the plethora of stupids presented here.
On the other hand, when I set up service with Comcast, my bill had 4-5 mystery charges monthly for 4 months, no one could explain what they were, and they got credited. But still, it was an hour of my time each time it happened.
There are some horror stories out there - in truth, the majority of customers get what they pay for monthly without the plethora of stupids presented here.
On the other hand, when I set up service with Comcast, my bill had 4-5 mystery charges monthly for 4 months, no one could explain what they were, and they got credited. But still, it was an hour of my time each time it happened.