They are the ones lacking empathy! Did you read the OP?
They left their users out to dry, and instead of telling them (us) that they are sorry and that maybe they understand our situation of being burned yet again, they sound like they're very happy with themselves, "building features to help [us] discover and share what’s happening in the world – on an even larger scale".
I don't even know what that means.
You may argue that the world doesn't end with Posterous shutting down, and you'd be right. But the tone of that post is not ok.
They left their users out to dry, and instead of telling them (us) that they are sorry and that maybe they understand our situation of being burned yet again, they sound like they're very happy with themselves, "building features to help [us] discover and share what’s happening in the world – on an even larger scale".
I don't even know what that means.
You may argue that the world doesn't end with Posterous shutting down, and you'd be right. But the tone of that post is not ok.