Nintendo (subscription I have for my switch to access some older a classic games btw) is very good reminding me I have a subscription and whether I want to cancel (or renew). I don't have the email at hand but what I remember is thinking they really desire you to reflect to cancel (rather than a push to renew) if not wanting continued service. Sentiment of politeness and I find a good example what to do.
Also, not a subscription but seeing some dark practices after COVID onset at any fast-food like business (including cafes, juices, cupcakes, etc) where a preselected tip is selected. Default should be no.
I really appreciate companies that are transparent with renewals. I’m sure it cuts down on customer support load a lot too. Kagi goes as far as not billing you if you don’t use their service in the prior month. I was pretty shocked the first time I got that email. Made me a customer for life.
It does feel like it’d be “better” if good behavior came from the company’s intrinsic behavior but laws like this help (re)establish norms that encourage those sorts of actions.
Likewise, it’d be better if kids say please and thank you because of a genuine sense of gratitude, rather than just to avoid parental nagging—-but that nagging helps develop appreciation for others’ actions.
> Subject: Information about Your Automatic Renewal
> This is an automatically generated email from Nintendo for customers who have a Nintendo Switch Online + Expansion Pack individual 12‑month (365‑day) membership set to renew automatically.
> Dear [user],
> Your Nintendo Switch Online + Expansion Pack individual 12‑month (365‑day) membership will automatically renew soon.
> ...
> Deadline to turn off automatic renewal: [1 month from now]
It also does this right when you first sign up for automatic renewal except the deadline is [1 year from now].
Even if that were true, Nintendo is better than most companies, which will use deceptive practices wherever they are allowed, even if they have to pay to maintain multiple systems and configurations.
> where a preselected tip is selected. Default should be no.
A lot of this push to higher and higher and preselected tip options comes from POS software providers (Square et al) and credit card companies. They make money on transaction volume. Higher transaction -> more fees
The restaurants get to set those values though. A coffee shop near me puts the default options as $1, $2, $3 for low order totals. So if I go in and get a coffee (which is $4.50), the lowest tip option is 22% and the highest is a whopping 66%.
I've seriously gotten tip fatigue and have been working to move back to a sane standard. I've noticed the places that have these crazy tips, also pay their staff well.
Recall that they're tax-deductible now -- so tips are the most efficient way to compensate employees. You're feeling the second-order effects of the inevitable business model change.
Also, not a subscription but seeing some dark practices after COVID onset at any fast-food like business (including cafes, juices, cupcakes, etc) where a preselected tip is selected. Default should be no.