Proton have a real problem with intrusive practices.
2 things that happened on the span of 2 years and almost got me to leave them :
1 - there was a persistent, very visible at all time big ass button on the Proton-Mail UI asking/suggesting to upgrade to a more premium plan, while I was already a paid customer. It was done in a way that was so wrong. Never experienced such frustrating things elsewhere even with my 99% full google drive.
2 - This must’ve been 2022 or 2023 Black Friday/cyber Monday season and there was a persistant, hardcoded, very annoying pop up that would immediately spawn each time I was opening Proton-Mail, asking me against to upgrade to the more premium plan than the premium I had, this will spawn every time I refresh despite hitting “don’t show this again”.
There are so many slick and smart way to get customer to use more services. Shoving unsolicited pop ups and spams is the worst thing you could do for your brand. I even start to wonder about their core values of privacy and whatnot, they play the suiss neutral privacy friendly so badly, their head of marketing is either so bad and should be fired or we going to discover another [Crypto AG](https://en.wikipedia.org/wiki/Crypto_AG) scandal.
1 - there was a persistent, very visible at all time big ass button on the Proton-Mail UI asking/suggesting to upgrade to a more premium plan, while I was already a paid customer. It was done in a way that was so wrong. Never experienced such frustrating things elsewhere even with my 99% full google drive.
2 - This must’ve been 2022 or 2023 Black Friday/cyber Monday season and there was a persistant, hardcoded, very annoying pop up that would immediately spawn each time I was opening Proton-Mail, asking me against to upgrade to the more premium plan than the premium I had, this will spawn every time I refresh despite hitting “don’t show this again”.
There are so many slick and smart way to get customer to use more services. Shoving unsolicited pop ups and spams is the worst thing you could do for your brand. I even start to wonder about their core values of privacy and whatnot, they play the suiss neutral privacy friendly so badly, their head of marketing is either so bad and should be fired or we going to discover another [Crypto AG](https://en.wikipedia.org/wiki/Crypto_AG) scandal.