Nope, it's bullshit complexity gas that expands to the container that contains it (whatever budget that they can convince people to spend driven by however large an administration the leadership can get away with to justify their salary).
People drink the KoolAid and here we are. This is just the middle management disease that takes over everything unless people are very careful.
An organization that houses, feeds, provides community medical care, and hundreds of other services like a private university like WUSTL needs a centralized system for procurement, human resource management, integrating different business units, etc would of course be extremely complex.
Just because YOU don't understand the complexities behind managing an organization with 22k employees and 16k dependents doesn't mean it's any less important.
This is the equivalent of a CFO saying spending on data redundancy is an unnecessary cost because it is a waste of opex - to translate to you as a DevOps wonk.
$1000/person is reasonable? You could literally have a secretary/admin spend _multiple days per year per person_ managing things for that much. The software administrative complex is completely mad.
The thing is, they don't need to be more complex. Their administration bloated because it could in order to enrich the people in the administration. It's the MBA/middle management disease.
Why exactly are Universities all-inclusive day cares for young adults covering every life need under a single administrative umbrella? It's like a capitalist commune. Landlord, hospital network, a few professional sports teams, dozens of amateur sports teams, several restaurant chains, life coaches, a police force, and on and on and on.
They do everything, the things they do they overcomplicate, and they overreach control of every tiny thing all under one umbrella. Of course it's absurdly expensive, but there's no reason it needs to be besides there's no incentive for anybody to cut back on anything ever.
People drink the KoolAid and here we are. This is just the middle management disease that takes over everything unless people are very careful.