Is that even necessary? Is their menu so large that you can't just have a menu with a push-button next to each item?
Are fast food companies so mentally locked-in to replicating the old model of verbal order-taking that they can't see how cheap, fast, easy and accurate it would be to switch to photos and buttons?
We all manage to use a soda fountain, without needing a person (or AI) to take our drink order... and use vending machines.
Orders are very complicated, far too complicated for buttons. Remember everything is customizable down to individual pieces or ingredients.
The reality is human are just very fast. A good fast food order taker can processes complex orders almost instantly. The muscle memory developed on the POS is very real.
Are fast food companies so mentally locked-in to replicating the old model of verbal order-taking that they can't see how cheap, fast, easy and accurate it would be to switch to photos and buttons?
We all manage to use a soda fountain, without needing a person (or AI) to take our drink order... and use vending machines.