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joshu
on Aug 22, 2012
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Why Ratings Systems Don't Work
Would you rather go to a restaurant that has 17 reviews and 4 stars, or the next-door neighbor with 3.5 stars from 750 reviews, all other things being equal?
Yeah.
Ratings are about post-choice satisfaction, not about pre-choice decision making.
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Yeah.
Ratings are about post-choice satisfaction, not about pre-choice decision making.