Some people are of the philosophical bent that our world is entirely random. But this doesn't commonly match our experience. For example, I often asked people how they met their significant other. Sometimes it was nothing special, some couples had quite a story.
I had the sense that I got certain passengers for more than just transportation. Some people were having a rotten day, and I was able to cheer them up. One lady had some time to kill before her bus' departure time, so we went to the 24 hour diner, ordered our own pies and compared notes. When we got to the bus station she said it was the best birthday she'd had in quite a long time.
The most important thing I learned in my taxi was about substance abuse. This HN poll didn't get any upvotes, but it references some of the diaries I never finished: https://news.ycombinator.com/item?id=39071316
I am the founder of randonautica, so in short yes I have found that our universe is more than random. Thanks for the answer, sometimes I wish a little more intuition was allowed here rather than only analytics.
I'm curious now, would you indulge me? If its woo woo we can just pretend no one is reading :)