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I have a similar mental model, but Teams the way we use it is more of a replacement of Slack than Zoom. It's a huge app in terms of features, and it covers both segments, so it's not really a clean divide there.


True, the problem with it though is that it kinda half ass everything, and the design for it is kinda mediocre.

The only reason it's so ubiquitous is the office/outlook bundling sold to most companies.

It a chimera that's the outcome of multiple grafting procedures And no matter how much makeup it still show when you use it long enough.


It's also a very powerful "office OS" type of platform. Nobody else comes near in that dimension AFAIK. Agreed that it's not a designer's wet dream, but it does the job, albeit in a clunky way.




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