"If there is any chance that Rachel will receive spam from a stalker on her project, she should not create one."
WTF. I'm sorry guys. If there is any chance your blog post may incite trolls or spammers please refrain from making that post.
This makes no sense. Better response would be to try and work with the person and figure out some kind of solution. Sure banning people who attract spam works but in the long run it will cause some serious karma fallout. This is customer service 101.
Yeah. If Rachel could have raised $100,000 on Kickstarter, Kickstarter would have made thousands in fees. They have a license to print money and they will leave more and more money on the table over time if they don't add basic moderation tools like requiring comments to be approved when necessary. This looks like a case that requires customer support from someone at Kickstarter that doesn't normally work as a customer service manager. I wonder when the Kickstarter founders stopped doing their own customer support.
WTF. I'm sorry guys. If there is any chance your blog post may incite trolls or spammers please refrain from making that post.
This makes no sense. Better response would be to try and work with the person and figure out some kind of solution. Sure banning people who attract spam works but in the long run it will cause some serious karma fallout. This is customer service 101.