You're not wrong. It's horrible. Want to hear something even more funny?
Twilio is forcing Tollfree Number registation and their current timeline is 6 weeks to approve. Well a week or 2 ago they decided that they wanted more data than what was currently submitted. So everyone is currently being denied and having to resubmit their registrations.
10DLC / Local numbers is madness in and of itself too. Forcing businesses to pay quarterly fees so these poor ol' carriers can have more recurring rev.
Twilio is forcing Tollfree Number registation and their current timeline is 6 weeks to approve. Well a week or 2 ago they decided that they wanted more data than what was currently submitted. So everyone is currently being denied and having to resubmit their registrations.
10DLC / Local numbers is madness in and of itself too. Forcing businesses to pay quarterly fees so these poor ol' carriers can have more recurring rev.