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Not a client of fly.io, but dang impressive for the company to be this open and honest. Definite respect - wish more companies were like this. It puts them on my short list almost immediately for future needs.


Came here to say pretty much this. Technical issues come and go; open communication is a core part of the company culture, and builds up trust.


Why would you shortlist a company that admits to reliability issues?


Because if they admit to them they’re probably in the process of fixing them. When compared to a certain B tier cloud who gaslight users about flaws in the product and API, the amount of effort expended to get to an admission of fault is much lower for companies not inclined to lie by omission.


All companies have reliability issues, especially in this problem space. I’d rather go with someone who acknowledges their failings in public.




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