> Please stop using this company.

Out of curiosity, what are these better alternatives?

I think many viewed NameCheap as the better alternative to GoDaddy in the first place.

Apparently some were successful with Porkbun for their domains, but I don't think they offer e-mail, hosting as well as a bunch of other stuff NameCheap has.

There's also Google Domains I guess, but some are cautious about using too many of Google's services, given automated bans.

I'm sure that good alternatives exist out there, but that might mean using a bunch of separate services instead of one (which can be okay), for example: Porkbun for domains, Fastmail for e-mails, Hetzner for servers and so on...

Edit: I was wrong about Porkbun, apparently they also provide e-mail and hosting now. Though their front page also has a warning about phishing e-mails.

I saw a lot of people recommending Gandi.net as a Namecheap alternative the last time there was a controversy, and I've recently switched my domains over to them myself. Gandi seems to be a solid provider that's maintained its good reputation for a long while.

>Gandi seems to be a solid provider that's maintained its good reputation for a long while.

Apart from that time when they lost users data AND backups. https://news.ycombinator.com/item?id=22001822

(Though I am still using gandi, can't fault them otherwise).

Why do you say that? I've got a lot of names with them so would be keen to know if there are any issues.

Personally I've used them for years and they are by far the best of the many registrars I've used over the past 25+ years.

when you have a problem and it is not resolved, you better understand what i mean. good luck with this risk.