A very simple one is a variation on the simulation hypothesis - if the simulation has only one RNG, we'd expect similar patterns to show up in all random data sets related to the same event, which could be interpreted by someone who's studied them.
I don't subscribe to the simulation hypothesis myself in a literal way, but I'm working on something like the above theory using the language of QBism. If you're familiar with the quantum eraser, it's a variation on the double slit experiment where the photon is split into two entangled photons, and the observation of one is made after the other has already impacted the photosensitive screen. My interpretation of the results is that reality is quite dependent on perspective, and facts determined in the future at larger scales can affect the paths taken to them in the present. How that could affect a card shuffle isn't obvious, hence why I'm agnostic on that question. But it certainly suggests a mechanism for precognition as it's tested in the lab [1] and it's possible that only certain cards are 'significant' when viewed from the final result, which might tilt the odds of how a shuffle turns out as some biologists believe happens in adaptive mutation[2].
If you're interested in this line of inquiry I've got an essay series up on the subject and would welcome feedback [3].
[1]Radin, Dean I. "Electrodermal presentiments of future emotions." Journal of Scientific Exploration 18.2 (2004): 253-273.
Unless you are a physicist, I wouldn't invoke quantum anything. If I'm not mistaken, randomly quoting "quantum" to support fringe theories is one of the key items in the Crackpot Index.
There is absolutely no doubt in science that posing a question has any influence in the order shuffled cards come up. None. No amount of links to quantum this or that, or adaptive mutations, or any other unrelated stuff is going to change that.
I hate that I have to be this direct with you, since your tone is friendly, because it makes me sound aggressive. However, the hard truth is that you're basically arguing garbage, a variation of "there's much we don't know, let's keep an open mind" which has been a tactic of pseudoscientists and scammers since forever.
To be honest, I liked it better when I thought you were admitting the cards themselves where irrelevant, a focus point for your own ramblings about the customer.