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Too many questions. Narrow it to 3-5 actual questions, get a better response rate for the surveys that you put out, then ask more questions individually when your audience is engaged.

Question 8, Price. Nobody is going to answer 50k to your question above without you showing them the pain point. People often do not know what they would pay for things. Especially when they do not know that they need it - yet. Show them a pain point (10M/year spent on customer service phone calls). Show them that your software has saved others money: hard data, testimonials, etc. Now that you have shown them that you reduce call volume by 10% and that you can save them about 1M/year you put a price on it. Now 50k/year for your software seems like a bargain (20X value).



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