That's *exactly* how Opsware Support worked when I was there: https://antipaucit...

		warrenm on Feb 1, 2021 \| parent \| context \| favorite \| on: Software engineering topics I changed my mind on That's exactly how Opsware Support worked when I was there: https://antipaucity.com/2011/09/15/the-ticket-smash-raw-metr...