I don't necessarily disagree with your statement that getting the best BI tool is more important than the cheapest.
I think far more important is for a good BI developer or someone in-house with deep domain knowledge and "power," for lack of a better term, who can clearly articulate what valuable questions are going to be answered by the implementation and tools and also drive the effort.
Of course, if your BI effort is aimed directly at customers and customer data analysis, maybe that is a good enough vision.
My experience is more on the resource management side of data warehousing, stuff like figuring out how to attach revenue/cost numbers to web applications and allow drill down across multiple dimensions.
I think far more important is for a good BI developer or someone in-house with deep domain knowledge and "power," for lack of a better term, who can clearly articulate what valuable questions are going to be answered by the implementation and tools and also drive the effort.
Of course, if your BI effort is aimed directly at customers and customer data analysis, maybe that is a good enough vision.
My experience is more on the resource management side of data warehousing, stuff like figuring out how to attach revenue/cost numbers to web applications and allow drill down across multiple dimensions.