The thing I personally found difficulty about Workplace is that it uses the same dark patterns as Facebook to increase engagement. For a business tool this is a bad thing.
A tool that requires none of my time to get benefit out of is a better tool than one that requires some of my time. Workplace drained time with patterns like unnecessary notifications, email notifications without the actual content in and prompts to engage in activity on the platform in ways that weren’t productive.
Business tools should save time, not drain time. I think Workplace either has this wrong, or is designed for workplaces where people don’t have enough to do and spend their days on Facebook anyway.
Of course, but much harder to quantify in terms of productivity and money lost unless you time-track all your life to know how much money your off time is worth.
A tool that requires none of my time to get benefit out of is a better tool than one that requires some of my time. Workplace drained time with patterns like unnecessary notifications, email notifications without the actual content in and prompts to engage in activity on the platform in ways that weren’t productive.
Business tools should save time, not drain time. I think Workplace either has this wrong, or is designed for workplaces where people don’t have enough to do and spend their days on Facebook anyway.