> One of the fake reviews was by someone who had passed away with a picture obtained from their obituary. A moderator who knows an author or book has been flagged could spend a minute to find this out.
This is an "obvious in hindsight" example but do we expect mods to google search every single name/photo of every review or comment, and then determine if it's legit or not?
This quickly becomes an escalation game where the effort to identify fakes just gets more and more tedious, and it's been repeatedly proven that trolls have way more time and energy to spend on this game than volunteer moderators, and will simply out-grind them to keep up their harassment.
Any solution that involves putting in more human effort than the trolls is likely to fail.
This is an "obvious in hindsight" example but do we expect mods to google search every single name/photo of every review or comment, and then determine if it's legit or not?
This quickly becomes an escalation game where the effort to identify fakes just gets more and more tedious, and it's been repeatedly proven that trolls have way more time and energy to spend on this game than volunteer moderators, and will simply out-grind them to keep up their harassment.
Any solution that involves putting in more human effort than the trolls is likely to fail.