After using them many times, they tried to charge me for a rental car I couldn't pick up from a disreputable agency (they wouldn't let me see the car, but demanded I sign a statement claiming no damage, along with a 1000€ deposit).
The management style seems oddly European here (I guess it's a Dutch company), since "growth at all costs" in the US usually means to err on the side of the customer. Interestingly, Europeans like to copy virtually everything from the US, often without being aware of it, but there's always something lost in translation.
The management style seems oddly European here (I guess it's a Dutch company), since "growth at all costs" in the US usually means to err on the side of the customer. Interestingly, Europeans like to copy virtually everything from the US, often without being aware of it, but there's always something lost in translation.