The latter for sure. The platform is a nuisance and not a source of fun, and priorities come from product. But I’ve never worked in the US, things might be different. What I was trying to say is that people will adjust to the culture/goals of the workplace. It might be true that an engineer left to its own devices would not care, if it doesn’t affect his performance; but if it the company is clearly focused on the customer everyone will follow.
Yes, 100% at my Co now, we are (not just lip service) customer focused. After some bumps we got a new dev, was unhappy at the old places, specifically about that empowerment. Now the customer to dev feedback loop it tight and they are enjoying it - and it shows from the contribution.
My comment was regarding “tram” ;)