> What's wrong with babyfood that must be consumed within 2 months.
Maybe the customer saw a good deal, or had a visit from a rich relative who wanted to do something nice to help them out, and knowing the product lasts 6+ months, ordered a 3 month supply.
If the stuff that turns up has a shorter life than they expect, they're going to be disappointed which is bad for your reputation, and they may get a refund causing you to make a loss on the order.
The same applies to a loaf of bread or a pack of batteries or almost anything else with an expiry date.
Of course if you were explicitly listing the product as discounted due to short shelf life, and your website was clear enough users couldn't overlook that by accident, it's fine - but AFAIK Amazon doesn't have different listings for different shelf lives of the same product.
> And note that it doesn't turn toxic after it's expiration date
Sure, but there's a market rate for expired goods, and it's way lower than the market rate for non-expired goods. If you're selling expired goods to customers who thought they were getting non-expired goods, you're ripping them off and it's fair for them to want a refund.
Maybe the customer saw a good deal, or had a visit from a rich relative who wanted to do something nice to help them out, and knowing the product lasts 6+ months, ordered a 3 month supply.
If the stuff that turns up has a shorter life than they expect, they're going to be disappointed which is bad for your reputation, and they may get a refund causing you to make a loss on the order.
The same applies to a loaf of bread or a pack of batteries or almost anything else with an expiry date.
Of course if you were explicitly listing the product as discounted due to short shelf life, and your website was clear enough users couldn't overlook that by accident, it's fine - but AFAIK Amazon doesn't have different listings for different shelf lives of the same product.
> And note that it doesn't turn toxic after it's expiration date
Sure, but there's a market rate for expired goods, and it's way lower than the market rate for non-expired goods. If you're selling expired goods to customers who thought they were getting non-expired goods, you're ripping them off and it's fair for them to want a refund.