What you're describing sounds like learned helplessness.
yes they plan products and then expect them to be in the market for 3 years before a redesign but the keyboard bandaid fixes don't mean that it was impossible for them to backtrack and release a different keyboard the next year it just means they were unwilling to hit the stop button and move out of their learned cadence to fix an issue that every single person who buys that product will encounter.
So they screwed up and instead of saying "oh, we screwed up, ok we're going to have to fix this to minimize the number of customers who will buy $2000 faulty devices" they instead decided to just carry on as normal, fix the design in 3 years when they'd be doing the redesign anyway and just try a few minimal bandaids on the solution which we know don't work because every bandaided keyboard is in the replacement program by default.
This could have been fixed, they could have shipped another design in a year the only two possible reasons why are money or just unwillingness to change cadence.
>That's why Apple products are built with more sophistication than any other companies product. They have enough time to get every detail right.
Wouldn't go that far, I get the feeling you haven't even really looked at what competitors are making these days the gap has well and truly been closed and in a good number of cases Apple is actually behind.
yes they plan products and then expect them to be in the market for 3 years before a redesign but the keyboard bandaid fixes don't mean that it was impossible for them to backtrack and release a different keyboard the next year it just means they were unwilling to hit the stop button and move out of their learned cadence to fix an issue that every single person who buys that product will encounter.
So they screwed up and instead of saying "oh, we screwed up, ok we're going to have to fix this to minimize the number of customers who will buy $2000 faulty devices" they instead decided to just carry on as normal, fix the design in 3 years when they'd be doing the redesign anyway and just try a few minimal bandaids on the solution which we know don't work because every bandaided keyboard is in the replacement program by default.
This could have been fixed, they could have shipped another design in a year the only two possible reasons why are money or just unwillingness to change cadence.
>That's why Apple products are built with more sophistication than any other companies product. They have enough time to get every detail right.
Wouldn't go that far, I get the feeling you haven't even really looked at what competitors are making these days the gap has well and truly been closed and in a good number of cases Apple is actually behind.