Rather unfortunate customer service experience that you can't get help from the actual support and you can't get help from the official Twitter account. You just need to pray that your Twitter thread gets noticed hard enough for the actual co-founder to notice it so they can make the call that saves your company.
Also, even the co-founder doesn't seem to know exactly why the service was suspended, even though he clearly managed to arrange things.
Right? I hate that justice in these cases relies on the person tweeting and then that tweet hooking on and getting popular on Hacker News. So depressing.
Also, even the co-founder doesn't seem to know exactly why the service was suspended, even though he clearly managed to arrange things.