Disclaimer: I'm one of Nu echo's founders and lead architect for our IVR testing and monitoring tool suite (NuBot and Mirador).
Our Mirador IVR application monitoring service is exactly what you are looking for. It is one thing to regularly call a given number - which can indeed be hacked quite easily using either Tropo, Asterisk, etc, it is another thing to send daily, weekly, monthly and yearly report to reflect the actual state of the IVR application over time. Call setup time? Greeting time? Transaction failure? Call setup failure? Moreover, you probably want to get an email or SMS notification whenever a defect occurs (otherwise, what's the point of monitoring?) Plus, you probably also happen to want to get a notification for the alarm restore right? While we are at it, I am sure you want those reports available online in a secure location or as a PDF document.
You get all this with Mirador!
I have received your request this morning through our website and you should have received my reply by now ;-)
Our Mirador IVR application monitoring service is exactly what you are looking for. It is one thing to regularly call a given number - which can indeed be hacked quite easily using either Tropo, Asterisk, etc, it is another thing to send daily, weekly, monthly and yearly report to reflect the actual state of the IVR application over time. Call setup time? Greeting time? Transaction failure? Call setup failure? Moreover, you probably want to get an email or SMS notification whenever a defect occurs (otherwise, what's the point of monitoring?) Plus, you probably also happen to want to get a notification for the alarm restore right? While we are at it, I am sure you want those reports available online in a secure location or as a PDF document.
You get all this with Mirador!
I have received your request this morning through our website and you should have received my reply by now ;-)