Frequently, the actual time-to-pick-up does not match the predicted time-to-pick-up. It's effectively the proposed system -- you have to wait longer. Now they want to make you wait even longer.
Why not offer better service for higher prices (instead of the reverse)? Getting service from a "super" tier of drivers, ones that have:
* a history of ON TIME pick-ups
* fluent spoken English
* straightforward following of GPS directions
* GUARANTEED air-conditioning
* non-smoking
* quiet not talking loudly on the phone
* not a POS car with destroyed vehicle suspension/shock absorbers and trashed seating
Why not offer better service for higher prices (instead of the reverse)? Getting service from a "super" tier of drivers, ones that have:
* a history of ON TIME pick-ups
* fluent spoken English
* straightforward following of GPS directions
* GUARANTEED air-conditioning
* non-smoking
* quiet not talking loudly on the phone
* not a POS car with destroyed vehicle suspension/shock absorbers and trashed seating