I was careful not to say "third-party" maps app. They may have been making excuses for their own mistakes, but drivers have told me that sometimes the built-in Uber maps also get the wrong location.
I have no idea if that's true and have always been confused about whether the driver app even has maps built into it.
I had that problem a lot in South Africa. We'd set a pickup spot exactly where we want it, drivers told me the uber app shows them the last location I was at instead.
I have no idea if that's true and have always been confused about whether the driver app even has maps built into it.