Most murderers get out in a few years. Google has no sense of due process whatsoever. You should be allowed back in after a while -- especially if you were very young.

Me too. Suspended after years with the same page up. Suddenly the page violated standards and payouts ended with Google holding nearly the $100 minimum.

Google did not say there were "invalid clicks"--only the "risk" of such. Google did not return the money. They are still holding it years later! But they refuse to unsuspend the site.

The "up voters" on the submissions of this article far outnumber the "down voters." That's what matters, Matt.

That means the Reddit community found this leak informative and credible.

Spin spin spin, but people are learning. The only way out of this growing tide of tens of thousands of burned publishers speaking out is for Google to offer a minimal level of support and a phone number -- as all companies throughout history have done -- EXCEPT GOOGLE -- even ad networks of smaller size can afford to offer support. Google has no excuses.

Mark my words -- YOU WILL PROVIDE SUPPORT -- that will happen sooner or after Google's reputation has suffered badly. Google's choice.

I read through this thread and noticed so many very good questions simply ignored. You can't ignore this situation away. I like you Matt. I am sorry Google put you on this task because you look terribly foolish here.

Matt Cutts did not answer this one. Which begs a question. Why is Matt here? Obviously not to answer real concerns. He has been sent by Google to handle public relations issues. He has zero credibility.

This anonymous claim may or may not be true, in part or in full, but it has far more credibility than Matt.

It is quite understandable that people who have had an unhappy experience with Google may not want to come out publicly. If Google can block AdSense with no transparency, what else can it do? Google can drop you from its search engine -- then you really have no other advertising choices. Have you seen the Senate hearings? Google has done exactly this. http://www.searchneutrality.org

I know from experience that Google suddenly suspends AdSense accounts at any time, and does so when the amount due is near the $100 minimum, then holds that money indefinitely but never lifts the suspension.

The internet is overflowing with complaints about AdSense. Is this just one big conspiracy? Course not. This is the frustration of thousands or more people who were burned by Google's unprecedented policy of never providing support.

Until THAT changes, Google is the guilty party, no doubt.

I don't know about that. Just look at the webpages you see when you're on the web. See which have AdSense and which have other ads but not AdSense. If AdSense pays the most, then most sites would have AdSense unless they were denied, suspended, or banned. There should be quality differences.

Is there a pattern of quality differences between AdSense and other sites? I am not seeing one.

The only ascertainable difference I see is -- heavily trafficked sites generally use AdSense, and sometimes have more than the maximum three ad units per page in the AdSense terms.