> My best work is usually done when I’m deep into my fast.
+1 on this - I’ve strangely found I am more focused (office job) when I’m fasting. I have a black coffee and get on with the day. It even saves me a little bit of time, given me even more productivity hours.
This is exactly my experience too. A couple of days into consecutive fasting and around 15 hours into my fast it’s like my brain gets kicked up a gear and everything is sharper and quicker. It’s almost like taking a stimulant tbh.
True, small percentage will always be impacted by even the tiniest of change. But this was not that, checksums all over the place started breaking, as lots of FOSS is hosted on GitHub and lots of infrastructure depends on checksums remaining the same, otherwise they error out (correctly).
Company culture matters! — LastPass support did not seem to have a culture or awareness of security. If this was embedded into all roles, then a support rep would have understood and escalated the matter.
Additionally, maybe there is no culture of escalating? Maybe customer support needs to “keep all tickets away from engineering?” If customer support cannot escalate this thread, what hope is this for team A to escalate a vulternability to team B?
With very little data, this all seems like cultural red flags.
For learning, read. “How to Win Friends and Influence People” by Dale Carnegie, or “Start with Why” by Simon Sinek come to mind. They will grow your communication, vision setting and influencing skills. Skills which are part of the “art” of product management.
And every day provides an opportunity to reflect and learn from the day’s events.