Discord is a walled garden, but on the other hand it is quite enjoyable. If you find smaller servers. I am only on a handful of servers (none of them is gaming related) and the experience has been stellar so far.
The discoverability is chiefly achieved by external means, and it's only decent because everyone (owner of every space) has their own moderation.
Spaces with lax or insufficient moderation tend to become cesspools.
It also has a tendency to lose information over time as pins are insufficient and search quite sucks.
This is all nice and great, but what needs to be said, that this guide is tailored for small-ish companies, mostly tech oriented, primarily facing customers.
As someone who is working in a relatively big company (1500 employees in Europe) and worked in a corporate before, you need to have much more defined processes and definitions. Anyone who ever dealt with ITIL and is reading this must be very confused.
What also needs to be said - in my time I have seen orthodox ITIL bros, who got all their certificates and wanted to transform every ITSM process to the letter of ITIL and these people would probably get a panic attack from this guide. Nowadays I am seeing Agile bros, who want to do everything the Agile way, replacing one mess with another, just for the sake to be up to date with the newest frameworks.
I like that people at incident.io tailored the Incident Management to their needs and are not sticking to some predefined "rules" which are popular now. What works for them might of course not work for the rest.
I don't disagree with your points, and having worked at both massive IT organisations, tiny startups and scale-ups in-between, it's clear that different organisations need different levels of rigour and process!
I see the guide less as a set of dogmatic rules to follow, and more of:
a) a set of sensible defaults for small to medium size orgs who are starting with little-to-no process
and
b) a source of inspiration for larger folks who maybe want to bring their processes out of the ITIL ages and into a world that's a little more applicable to the way folks work today.
As you say, the extremes of the ITIL <---> Agile spectrum is likely to be a mess, and where you should target on that spectrum is highly dependent on your starting point, your culture, and your appetite for change :)
My experience is mostly in a company of about ~700, working in a regulated environment (payments).
This guide is how we ran incidents, or at least at the top end of the complexity of each section.
So if by small you mean companies under 1500, then I'd agree. But also, that's a lot of companies, in fact the majority of them!
We definitely see success with our customers up to the 1500 range adopting these practices, and often throwing out more convoluted or obscure processes that came before.
Some posts in that subreddit are genuine and I support them, but some others and mainly the comments, man, that is basically an edgy teen's communist era playground. One of the mods even said, that the subreddit is for socialists and communists and everybody else is just conservative.
Whether or not you agree with the politics in question, it hardly seems surprising that a forum about bad working experiences and exploitation would respond positively to ideologies which profess to explain that abuse (in a way that doesn’t place blame on the individual).
Another way to look at it - under what system are they (claiming to be) suffering?
Naturally they'd align with a competitor system, most likely the most prominent one
Tbh, though, from my brief reading of the subreddit in question, I don't think it is particularly politically charged or cohesive. Sounds more like a lot of people with aligned complaints gathering to, well, complain
Curious to see whether this will extrapolate from the US to other places, too
> One of the mods even said, that the subreddit is for socialists and communists and everybody else is just conservative.
While the growth of the subreddit has somewhat polluted the term on the Internet, "antiwork" referred for years before the subreddit to a particular line of socialist thought that often rejects labor outright.
Texts like The Right to be Lazy (1883), Labor and Monopoly Capital (1974), and Willing Slaves of Capital (2014) are all decidedly Marxist and indicate that this line of thinking has a pretty long lineage in socialist circles.
but the result is a mess - why can't Google just give me all my photos in a logical folder structure, but instead I get duplicate folders with .json files and pictures which are in a completely different folder.
I might be mistaken, but wasn't this the policy Apple had since the beginning of AppStore? Every developer and user knew from the beginning what they are getting into.
With Windows it is different, no? It would be a drastic change to a product, which operated differently at the beginning.
Yes, the fee has been there since the beginning, if you use their payment system.
I think the new and problematic policy is that they now
- forbid you to use other payment systems than their own
- forbid you to just add the 30% to your price on iOS compared to other platforms
- forbid you to mention to the user that they can pay on the company's website or through other channels
Also their own product's don't have to pay the fee. So Apple Music can charge 30% less than Spotify or Spotify can distribute significantly less of the revenue to the artists.
Yes, these laws can get abused very quickly if they don't fit the narrative of the ruling parties in Europe. However, how are you going to make sure what is hate-speech and what is not? Like the first example - when is supporting Palestine activists normal and when does it border on supporting terrorism? And when is boycotting Israel OK and when is is antisemitism? Hard to say and that is why these laws are only effective if you have an authority which can really determine this. Also, what is so left-wing about supporting Palestine? In many Central European countries far-right activists are also supporting Palestine because they hate Israel. And their messages are not left-wing. Also, don't forget, that left wing and far left can be as dangerous and filthy as far right.
In short - I don't think these laws are effective unless the law lists specifically all the situation when it applies, otherwise it can be applied to whatever situation based on who is applying the law.
I think there is still a qualitative difference between far-left and far-right. The former are not as stupid as the latter. This does apply to the far-right, not the people media outlets often call alt-right or something like that.
I think Europe fully displays its insignificance with laws like that (I am from Europe and speechless about it). Not only does it neglect foreign policy interests, since it is just a free present for any autocracy, it also fails to find domestic support because of the reasons you mentioned.
